30-Day Easy Returns
At The Juenstore, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your clothing item, you can return it within 30 days of the purchase date for a full refund.
How to Return an Item:
- Initiate a Return:
Contact our customer service team at contact@thejunestores.com or call +92 334 0808191 to initiate the return process.
- Prepare Your Return:
Ensure the item is in its original condition and packaging, with tags still attached. Include any accessories, receipts, and documentation that came with the item.
- Ship Your Return:
We will provide you with a return shipping label. Please securely package the item and affix the return label. Drop off the package at the nearest shipping carrier location.
- Refund Process:
Once we receive your return, we will process the refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase. You will receive a confirmation email once the refund has been processed.
No Questions Asked:
Our 30-day return policy is designed to be hassle-free. You do not need to provide a reason for your return. Simply let us know that you wish to return the item, and we will handle the rest.
Exclusions:
The 30-day return policy applies to all clothing items unless otherwise noted at the time of purchase.
For any questions or concerns about our return policy, please contact our customer service team at contact@thejunestores.com or +92 334 0808191. We are here to help!
Thank you for shopping with The Juenstore.
